Pick the episodes
Your bot answers from your published episodes by default, so a public bot never quotes a private recording. Flip one switch to include everything in the space.
Audience Chat is a chatbot you put on your own site. Visitors ask, it answers from what you actually said — with the moment to play — and every conversation captures a lead and tells you what to record next.
The bot below is a live Audience Chat trained on a real show. Ask about an episode, a guest, or an idea from it — the answer cites the moment. Ask about something the show never covered and it will tell you so.
Your bot answers from your published episodes by default, so a public bot never quotes a private recording. Flip one switch to include everything in the space.
A floating launcher, a search-shaped ask bar, or the chat inline on the page. Same script, one attribute picks the door. Works on any site.
Every conversation, the leads it captured, and the questions your library couldn’t answer — the gaps are a list of what to record next.
Every answer comes from your transcripts and points at the episode and timestamp it came from, so a visitor can press play on the exact moment. Ask something your library doesn’t cover and the bot says so instead of guessing; ask a support question and it hands off to your support link.
Try it on your show
Did anyone talk about pricing a course?
Yes — Sarah argued for pricing on the outcome, not the hours, and suggested anchoring against the cost of not solving the problem. She walks through her exact ladder in the episode below.
▶ Ep 61 · Pricing what you know · 18:04What’s your refund policy?
That isn’t something the show covers — here’s where to ask: support@yourshow.com
Monthly pool: 412 / 500 · capped mode keeps capturing leads
A visitor gets a few free questions, then the email gate holds the next one until they leave an address — and asks it for them the moment they do. Spend the month’s pool and the bot enters capped mode: answering pauses, capture keeps working. It is never a dead widget on your site.
The questions it couldn’t answer are flagged as gaps. That list is your next five episodes.
Start capturing Install the launcher — a floating pill that opens the chat — or a search-shaped ask bar, or put the whole conversation inline on the page. Same script, one attribute picks the door. Match it to your brand in Setup, no code.
Get your snippet index.html
<script
src="https://app.castmagic.io/audience/widget.js"
data-castmagic-chat="your-bot-token"
data-mode="launcher"
async></script>data-mode: launcher · bar · inline
Audience Chat comes with every Castmagic plan. Questions are per month; leads are captured on all of them.
| Plan | Questions / month | Formats | Extras |
|---|---|---|---|
| Hobby | 100 | Launcher + ask bar | — |
| Starter | 500 | All three, incl. inline | CSV lead export |
| Team | 2,000 | All three, incl. inline | CSV lead export |
| Business | 5,000 | All three, incl. inline | CSV, white label (no footer), premium model |
Leads and the inbox are on every plan. See full pricing →
Most website chatbots are built to deflect tickets from your help docs. Audience Chat is built for people with a back-catalog — it keeps a visitor listening, and it tells you what to make next.
An embeddable chatbot you install on your own site that answers visitors’ questions only from your episodes, with citations that play the exact moment. It captures leads through an email gate and shows you the questions your library couldn’t answer.
Your published episodes, by default — the same ones on your public share pages — so a public bot never quotes a private recording. In Setup you can switch it to everything in the space. If a question isn’t covered by your library, it says so rather than inventing an answer, and support-shaped questions are routed to your support link.
The bot enters capped mode: answering pauses, but the email gate and lead capture keep working. It is never a dead widget on your site. Limits reset each calendar month, and they scale with your plan — 100 questions on Hobby, 500 on Starter, 2,000 on Team, 5,000 on Business.
Yes — white label is included on the Business plan. There is no separate branding add-on.
Any site that can load a script tag — WordPress, Webflow, Squarespace, Framer, a custom build. You choose the door: a floating launcher, a search-shaped ask bar, or the chat inline on the page. Inline is available from Starter.
To the Leads tab in your Audience Chat inbox, on every plan, alongside the conversation that captured them. From Starter you can export them as CSV.