Fireflies.ai

Fireflies.ai is an AI meeting assistant that records, transcribes and summarizes calls. Its notetaker bot joins Zoom, Google Meet, Microsoft Teams and other meetings on your behalf, and it can also capture calls through a Chrome extension for Google Meet, desktop and mobile apps, dialer integrations such as Aircall and RingCentral, or uploaded audio and video files (MP3, MP4, WAV, M4A).

After the call, Fireflies produces a searchable transcript with speaker labels, an AI summary broken into overview, bullet points and action items, and an "AskFred" assistant you can question about what was said. It's aimed primarily at teams, sales and customer-facing teams in particular, and claims more than a million companies as users. Transcription covers 100+ languages with auto-detection.

AI notetaker for meetings. Invite the Fireflies bot to a calendar event and it joins the call, records it, and delivers a transcript and summary afterwards. It works across Zoom, Google Meet and Microsoft Teams, plus a Chrome extension for Meet and desktop and mobile apps for in-person or ad-hoc recordings.

Transcription in 100+ languages. Fireflies advertises roughly 95% accuracy, speaker recognition and automatic language detection. Transcripts are searchable down to the sentence and timestamp.

AI summaries and action items. Each meeting gets an overview, bullet-point notes, action items and optional custom notes. Paid plans add AI Skills and a personal assistant for recurring workflows.

AskFred. An AI chat layer that answers questions about one meeting or across many ("what did the client push back on last month?"), drafts follow-up emails, and pulls out decisions.

Conversation intelligence. On Business and above: speaker talk-time, sentiment analysis, topic trackers and team analytics, which is what makes it useful for sales coaching rather than just note-taking.

File uploads. Unlike some meeting bots, Fireflies will transcribe uploaded recordings, so it can double as a general transcription tool within your storage allowance.

Integrations and automation. Native connections to CRMs (Salesforce, HubSpot), project tools (Asana, Trello), applicant tracking systems (Lever, Greenhouse, BambooHR), Slack, and a library of 200+ AI Skills for automated outputs.

Sales and customer success teams. Automatic call notes pushed into Salesforce or HubSpot, talk-time and sentiment analytics, and coaching metrics are the core of the product. This is the audience Fireflies is built around.

Recruiting teams. ATS integrations (Lever, Greenhouse, BambooHR) make it a natural fit for interview notes.

Distributed teams that live in meetings. Anyone who needs a searchable record of decisions across Zoom, Meet and Teams without assigning a note-taker.

Less ideal: creators and content teams. Fireflies transcribes and summarizes; it doesn't turn a recording into show notes, a blog post, social posts or clips. If the recording is a podcast episode, interview or webinar that you intend to publish content from, a repurposing tool like Castmagic is the better fit, and the two can be used together.

Meeting platforms: Zoom, Google Meet, Microsoft Teams, plus a Chrome extension for Google Meet and dialer support for Aircall, RingCentral and others.

CRM: Salesforce and HubSpot among five or more supported CRMs, so call summaries and action items land on the contact record.

Project management: Asana, Trello and other task tools (nine or more), for turning action items into tickets.

Recruiting: Lever, Greenhouse and BambooHR.

Collaboration: Slack for sharing recaps, and 200+ AI Skills that act as pre-built automations for common outputs.

Apps: Chrome extension, desktop app, and iOS and Android apps for recording on the go.

Fireflies offers a self-serve help center and in-app support on all plans. Higher tiers add more hands-on help: Enterprise customers get a dedicated account manager alongside security and compliance features such as SSO and SCIM, audit logs, HIPAA compliance, private storage and custom data retention. Fireflies states SOC 2 Type II and GDPR compliance across the product, with a zero-data-retention option for AI processing.

Fireflies has a free plan and three paid tiers, priced per seat. Prices verified August 20, 2026.

The free plan's unlimited transcription is generous, but the 400-minute team storage cap is the real limit: older recordings drop off. Pro adds video recording, downloads, the personal and email assistants, AI Skills, voice agents, action items and unlimited integrations. Business adds multi-language mode, conversation intelligence, team analytics and user groups. Enterprise, billed annually only, adds the rules engine, SSO and SCIM, audit logs, HIPAA compliance, private storage and a dedicated account manager.

Unlimited transcription on every plan, including free. Most rivals cap minutes; Fireflies caps storage instead, which is a friendlier limit for occasional users.

Built for teams and CRMs. Salesforce and HubSpot sync, talk-time and sentiment analytics, and coaching metrics make it genuinely useful for sales leaders, not just note-takers.

Works with uploaded files. It isn't locked to live meetings; you can transcribe recordings you already have.

Broad language support. 100+ languages with auto-detection.

Competitive per-seat price. Pro at $10 per seat billed annually is cheap for what it does.

Storage, not minutes, is the ceiling. The free plan's 400 minutes per team fills quickly, and even Pro's 8,000 minutes per seat is finite for heavy recorders.

The bot has to be in the meeting. Like every notetaker, it works best when invited ahead of time; ad-hoc capture relies on the extension or apps.

Output is notes, not content. Summaries and action items are the product. If you need show notes, a blog post, a newsletter or clips from a recording, you're writing them yourself or using another tool.

Per-seat pricing scales linearly. Fine for a small team, noticeable for a large one.

Enterprise is annual-only at $39 per seat, with no monthly option.