AI Chatbot for Creators

Search “AI chatbot” and you get tools built for one job: deflecting customer-support tickets from a help center. Train it on your docs, drop it on a pricing page, count the tickets it closed. That is a fine product — for a SaaS company. A creator’s visitors aren’t filing tickets. They’re asking “what did you say about pricing a course?”, “which mic do you use?”, “is there an episode on hiring an editor?” — and a docs bot has nothing to say.

Castmagic’s Audience Chat is trained on your episodes and videos themselves — the recordings, transcribed. A visitor asks, the bot answers from what you actually said, and every answer cites the episode and plays the exact moment. Ask it something your library doesn’t cover and it says so rather than guessing. Every conversation can capture an email, and the questions it couldn’t answer are flagged as gaps — a list of what to record next.

What makes it a creator chatbot, not a support bot

The difference is what it’s trained on and what it’s for. A support bot ingests documents and tries to end conversations quickly. Audience Chat ingests your recordings and tries to keep a visitor listening — the answer to “what did you say about pricing?” is a paragraph plus a button that plays the moment from episode 42. It is built to send people deeper into your catalog, not away from a ticket queue.

It also refuses to make things up. If a question isn’t covered by your episodes, the bot says so instead of inventing an answer, and questions that look like support requests are routed to the support link you set. Those refusals aren’t dead ends — they show up in your inbox as content gaps.

Leads, even when you’re over your limit

A visitor gets a few free questions, then the email gate holds the next one until they leave an address — and asks the question for them the moment they do. Each plan includes a monthly pool of questions (100 on Hobby, 500 on Starter, 2,000 on Team, 5,000 on Business). Spend it and the bot enters capped mode: answering pauses, but the gate and lead capture keep working, so the widget is never dead on your site.

Who builds a chatbot from their content

Podcasters with a back-catalog visitors can’t skim. YouTubers whose best explanations are buried at 14:32 in a video from last year. Course creators and coaches whose students keep asking questions the material already answers. Newsletter writers with an archive nobody searches. Anyone whose audience says “didn’t you cover this once?” — the answer is now a question away.